Turn your idea into something real
Have you ever thought: "There has to be a better way to do this." The AI Innovation Hub gives every Programmed employee the opportunity to submit ideas that could improve the way we work. Whether it's a repetitive task, an inefficient process, or an opportunity to enhance customer or employee experiences, we want to hear your ideas. If your idea is selected, we'll help bring it to life through funding, expert support and development opportunities.
Success Story: NSC's Genesys
This initiative demonstrates how AI-enabled technology can help create smarter and more efficient customer service experiences. By bringing customer interactions and information into a single platform, employees can access the insights they need more quickly, reduce manual effort, and make more informed decisions. AI-powered analytics and automation also help identify trends, improve productivity, and support consistent service delivery, allowing teams to spend more time focusing on customers and high-value work.
How can I bring my idea to life?
1) Submit your idea using the form linked below or scan the QR code on posters and TV screens around your workplace.
2) The Group IT AI practice will assess each submission.
3) If your idea is selected, you will pitch to the AI Steering Committee (think Shark Tank style, but nicer).
4) If your pitch is successful, Group IT will provide the funding to develop a prototype as a proof of concept.
5) Relevant business units will assess your prototype for potential rollout across the business.
AI INNOVATION HUB FAQs
Who can submit an idea?
Any Programmed employee can submit an idea. We encourage submissions from all divisions, teams and locations.
Do I need technical or AI experience?
No. You don't need to be an AI expert. We are looking for business problems, opportunities and ideas. Our team can help assess how AI might be used.
Can I submit more than one idea?
Yes. Multiple submissions are encouraged if you have several ideas.
What makes a good submission?
The strongest ideas typically: 1) Solve a genuine business challenge 2) Save time or effort 3) Improve customer or employee experiences 4) Create measurable business value
How will ideas be assessed and when is the deadline?
Submissions will be reviewed by a panel against criteria such as business value, impact, feasibility and alignment with Programmed's priorities. There is no hard deadline.
What happens if my idea is shortlisted?
You may be invited to further workshops, refinement sessions or an AI-thon where you'll have the opportunity to develop your idea further.
Will winning ideas receive funding?
Yes. Selected ideas may receive funding and support to help transform them into working solutions. The campaign plan references a seed-funding approach for promising ideas
Can I submit an idea as a team?
Absolutely. Individual and team submissions are welcome.