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 Project NextGen:

A New Way of Working is on the Way 

Hi Programmed Staff,

We’re launching Project NextGen, a new initiative focused on improving our software solutions — and ultimately, how we do business together. In early June, we’ll be replacing ProMap with a cloud-based system called Touchstone, designed to better support how you work in the field.

 

Touchstone will do away with the old process of having a separate app for field use. What you see and access will be the same as the rest of your team — in real time. Whether you’re preparing for a job, on-site, or wrapping up post-job, the new system will streamline how you access information, complete tasks, and stay connected.

Why this change? 

We’ve listened to feedback from a wide range of users and reviewed the limitations of our existing systems — and the impact they’ve had on both you and us. The outcome was clear: it’s time for a better way.

What happens next?

Each week between now and go-live, you’ll receive updates that walk you through key processes and changes. These updates will focus on what you need to know at each stage of a job — before, during, and after — so you’re ready from day one.

 

Where to find information

 We’ve launched a dedicated NextGen Knowledge Centre that will be updated regularly with weekly updates, step-by-step guides, and support materials to help you navigate the new system.

 

Access the NextGen Knowledge Centre

Need support?

We’ll also direct you to the right place to ask questions, get help, and access training — all through the Knowledge Centre.

 

This is the first of several updates to help you prepare for a new way of working. Thanks for being part of this next step forward.

 

Project NextGen Team, led by:

 

Sushmita Chattopadhyay

Head of Technology

Programmed Facility Management 

Programmed Edm Concept 1-06

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