Touchstone is coming soon — here’s what to expect and how to prepare for the updated Field Technicians interface.
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Programmed Edm Concept 1-01

Project NextGen Update

Get ready for a new way to access workorders

Hi Programmed Staff,

As part of Project NextGen, we’ll be introducing a new way to access and start your work orders in Touchstone. The good news? The process will feel familiar — just quicker, easier to use, and more responsive. 

 

What you’ll love most is that you’ll no longer be using a separate app, what you’re seeing will look the same regardless of where you’re logging in.  

The new interface includes: 

  • A cleaner look and intuitive navigation
  • Consistent view (one system) 
  • Easy access to the ‘Pre-Start’ with simple workflows 
Download the factsheet here

If you’re after more detail or looking for extra support, head to the Knowledge Hub — we’re regularly adding resources to help you navigate the change. 

Regards,

 

The Project NextGen team

Programmed Edm Concept 1-06

Programmed, Level 32, Tower 2, 727 Collins Street, Collins Square, Melbourne, Victoria 3008