Maximo
to MAS

Creating & Updating Assets (Touchstone)

Creating & Updating Assets (MAS)

Supporting
Vendors & Techs

Vendor User Management (VUM) Troubleshooting Guide

Vendor User Management (VUM) User Manual

Submitting Service Requests

Programmed - Field Technician
Training Resources

Programmed - Vendor Administrator
Training Resources

Manual Service Request & Associated Work Order Form

This form is used during system outages to manually record service requests and work orders, ensuring key details are captured for accurate reconciliation into the CMMS once restored.

Work Order
Updating Form

This form is used during system outages to manually log work order changes and updates, ensuring accurate records for later entry into the CMMS once restored.

Note Taking
Form

This form is used during system outages to manually record changes or actions normally done in the system, such as updates to PMs, JPs, Routes, Assets, and Locations, to ensure no critical data is lost and accurate reconciliation can occur once systems are restored.

Pre-Start / Take 5 Form

This form is used to ensure all safety, work readiness, and operational requirements are reviewed and confirmed before starting any task. It helps verify site induction, worker fitness, risk controls, permit needs, equipment checks, and emergency preparedness. Completion of this form supports a safe and coordinated start to daily work activities.

How to Download Data from ProMAP

Access to the ProMap dashboard will be disabled at 5.00 PM AEST on Thursday 19 June. If you require site details, historical work orders or asset information, please download this data from ProMap before the cut-off, please click here for instructions.